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What is info2go?

What are electronic resources? - What is an online database? - Electronic resources versus printed material - Isn't everything on the Internet anyway? - Online databases terms and conditions of use

info2go - home access for Library Members

   

This page: What is info2go?What are the info2go databases? - Can I use info2go? - How to login to info2go  

What is info2go?

The Palmerston North City Library subscribes to many pay-to-access online databases. Library members can use most of these for free from their homes or on any internet-connected computer in the world, 24 hours a day, seven days a week. This means you no longer have to be in the Library to have access to magazines, reference books and other high quality resources.  This home access to online databases is called info2go

Note: For licensing reasons, only current members of Palmerston North City Library can access the info2go databases from outside our Libraries (some exclusions apply). Others are welcome to use the databases inside our Libraries.

Subjects covered by the info2go databases include: health, sciences, business, arts, music, women's issues, biographies, literature and novels, world history, cultures, food, sports, international and local information, current events, and much more.

The info2go databases:

To find out what the databases are look at the list of our Online Databases. The ones you can use from home (the info2go databases) are marked with the info2go logo.

           
info2go - home access for Library Members
The info2go logo. 

The Palmerston North City Library is a member of the nationwide EPIC consortium which is aimed at bringing high- quality resources to all New Zealanders.

Not all Library members are able to use the info2go databases from home - check if you have access:

Am I entitled to use the info2go databases from home?

For licensing reasons, only current members of Palmerston North City Library can access the info2go databases from outside our Libraries (some exclusions apply). Others are welcome to use the databases inside our Libraries.

Want to join the Library? See our membership information.

These databases are for the non-commercial, private and personal use of Palmerston North City Libraries' members (see full terms and conditions of use).

 Using info2go from home
  • Are you a current member?
    To check, contact the Library during open hours, or go to the My Card tab in the online Library catalogue and enter your barcode number and PIN. If you are taken to your "Account Overview" page, your access details are correct.

  • Barcode number and PIN:
    Are you using the correct barcode number? Your barcode number is on your Library card. You must enter all 14 digits with no spaces.

    Your PIN is usually the last four numbers from your home telephone number (unless you have chosen your own PIN). Have you changed your phone number and forgotten to tell us? To check your PIN, contact the Library during open hours.

If you are a current member but still cannot access the databases, please continue through the exclusions checklist below:

Exclusions 

You may not be able access the databases from home if you:
  • are an Adult New Member and still need to bring in proof of your address

  • are a Young Adult New Member and still need to bring in your membership approval form signed by your parent/guardian

  • are a $2 per item Country Member (note - if you change to a yearly country membership subscription you will be entitled to access the info2go databases from home)

  • used the self registration form online to become a member (once you become a full member you may be able to use info2go)

  • have a Visitor, Organisation, or a School class card

If your membership type is one of those listed above it does not include remote access to the databases, but you can use them inside our Libraries.

  • Do you owe $10 or more?

If you do, you will need to reduce your charges to under $10. To make a payment, visit one of our Library branches.

  • Do you have lost Library items that you have not returned or paid for?

  • Do you have more than 20 items overdue?

Please either return, renew, or pay for overdue or lost items

 Computers at the Library

   

Please contact the Library during open hours if you have any questions about your membership.

How to login to info2go

  

Complete instructions with screen shots: How to log into info2go.pdf (143KB) 

  • Either click on the word 'info2go' found in the top left corner of each page, or click on a info2go logo on the Full list of electronic resources page
  • You need to enter your complete Library card number
  • Then enter your PIN number 

Your PIN is usually the last four numbers from your home phone number (unless you have chosen your own PIN)

  • To check your PIN, contact the Library during open hours
info2go - home access for Library Members

Need help?

  • Check our troubleshooting page if you are having problems using info2go, or getting into an online database from home
   info2go